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The Hurd Truth: Real Talk. Practical Tools
Operation Edition

Operationally Human

WITH Kendra Butterfield

Exploring the human side of multifamily operations through people-first leadership, mental health, stronger teams, healthy workplace culture, and practical ideas that help people and performance thrive together.

Hosted By

Kendra Butterfield

Kendra Butterfield brings more than 20 years of multifamily leadership experience, with a passion for developing leaders, building high-performance teams, improving operational excellence, and advancing mental health awareness throughout the industry. As a certified mental health first aid instructor, Kendra brings a human-first perspective to the realities of multifamily operations. Through Operationally Human, she explores the connection between leadership, workplace culture, mental health, and operational performance, offering practical ideas that help multifamily professionals create healthier workplaces where people and performance can thrive together.

Multifamily Voices Episodes
EPISODE 001
The Strength to Ask for Help
EPISODE 002
You Can’t Solve Tomorrow’s Problems While Standing in Today
EPISODE 003
When Leaders Simply Show Up
EPISODE 004
Who Supports the Supporters?
EPISODE 005
Burnout Is Not A Badge Of Honor
EPISODE 006
The Parking Lot Reset
EPISODE 007
Beyond Toxic Positivity
EPISODE 008
When the Advocate Burns Out
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Multifamily Voices where industry professionals share real experiences, leadership lessons, and operational insights shaping the future of multifamily.